Solutions For Hotels:
Thrill Your Customers with
New Hotel Profit Centers
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Easily create new profit streams
Transform any unused areas of your hotel into attention grabbing profit centers with the help of our beverage dispensing solutions. When your customers see our innovative and easy-to-use dispensers in their suites, the lobby or any other area on your property, they are naturally curious about the unique way in which the beverages are served. They want to try it.
Using our beverage dispensers shows customers that you care about their experience and that your hotel offers next-level amenities with a simple tap of a room key.
Self-serve your beverages, generate interest, and drive more sales.
ELEVATE GUEST EXPERIENCES:
Our intelligent self-service beverage dispensing systems allow you to elevate and enhance guest experiences by providing superior offerings, elite quality, and convenience second-to-none.
Offer the best in unexpected places
Serve the finest wines by the glass, top-shelf spirits or tapped beverages while guests wait to check in, lounge by the pool or relax in their rooms, simply by using their room key, without the added expense of extra staff or room service. There’s also no worrying about the need to sell a full bottle. With no spoilage or overpours, it will make economic sense for you to offer premium beverages to your guests.
You can easily turn your low revenue areas into profit generating assets by adding our self-serve dispensing solutions, which means bigger profits for you and better experience for your customers.
Impress your guests with your premium offerings, unique amenities, and quick self service.
Ensure peak quality
Oxidized wines become a thing of the past. Skimpy pours never happen. Overpours go away. Temperatures are always perfect. Your guests will receive what they want quickly delivered at top quality.
Speed Up Service
Our intelligent beverage systems make it easy for any guest to pour wines by the glass, premium spirits, and tap beverages without concerns about spoilage, quality, or amount. This means your hotel can self serve wine, spirits, and beer without the need for a bartender or server. You can eliminate the bar bottleneck. Your guests don’t have to wait on your staff, and everyone gets the best experience possible.
INCREASE BEVERAGE SALES AND MAXIMIZE ROI:
• While eliminating losses, Napa Technology’s total beverage dispensing solutions simultaneously increase sales by:
• Enabling a more upscale, more varied, and more exciting self-service beverage program with the convenient room key integration
• Creating distinctive, engaging hotel amenities for new and exciting profit centers
• Ensuring top quality and perfect pour of every beverage served
• Forging a way for budget hotels to add the benefits (and profits) of alcohol sales for their guests, without the costs of building and maintaining bars and staff to work them
Ensure top quality of every beverage served
Offering more upscale beverage selections elevates the reputation of your hotel.
Serve your beverages at the perfect temperature, without oxidation, contamination, or any other degradation with the help of Napa Technology’s intelligent dispensing solutions.
Ensure that every beverage is served at peak quality, every time a guest self serves, whether in the spa, in-room, in a VIP-lounge or during events.
Enable a more premium, varied and exciting self-service wine by the glass or beverage by the glass program in restaurants, lounges and in-room.
Your wine and beverage by the glass program is vital to the success of your hotel.
An impressive and exciting BTG program will pay big dividends:
Guests will have a much more favorable experience and overall opinion of the hotel, which means more repeat visits and better reviews.
Self-Service Wine and Beer Sales
Delight your guests and increase your hotel’s revenue in multiple areas throughout your hotel. Any area can be converted into a profit center with an intelligent beverage dispenser, with no ethernet or plumbing required. Bottles or kegs are secured in a locked cabinet preventing unauthorized access. With a quick swipe of a room key or card, guests may discover varied and unique wine or beer at their leisure.
Secure RFID cards are required by both customers and staff to access or pour, hence minors can not simply serve themselves. Products are programmed to a pre-established visit maximum such as ounces per hour to eliminate over-serving of guests and to meet local alcohol laws.
More Premium Wine and Alcohol
Profit from higher priced options you could never consider offering without a preservation system. You can now monetize high-end bottles over a long period of time, generating more sales.
Plus, customers are willing to spend more money when they know the beverages are being preserved properly. With the WineStation or TapStation your guests will now order more boutique wines and beer with confidence that they will receive the quality they are paying for.
Give yourself the option to be creative, try new things and keep your wine and beverage lists dynamic by using Napa Technology’s innovative dispensers.
Turn your by-the-glass program into a true asset for your hotel, generating more revenue and more intriguing guest experiences.
Dynamic and Creative Wine or Beverage List
Offering unique and unusual wines and other beverages is something many hotels would like to do, but it is just too risky without a proper preservation system as these may take more time to sell before oxidization.
With Napa Technology intelligent beverage solutions, you are now free to be creative, try new things and keep your wine and beverage lists dynamic.
Organic and Natural Wines
Without the added sulfites that “regular” wine has, organic and natural wines tend to oxidize more rapidly after opening.
With the preservation capabilities of the WineStation you will never have to worry about this.
Turn your by-the-glass program into a true asset for your hotel, generating more revenue and more intriguing guest experiences.
REDUCE
STAFFING HEADACHES:
Now more than ever, hotels face significant challenges with staffing. Napa Technology takes staffing issues off your plate by reducing staff training, simplifying your staff’s jobs, and reducing your overall staffing needs.
Reduce Staff Training
Perfect pours are easy with Napa Technology’s intelligent beverage dispensing systems. Staff need only grab a glass and press a button: the system takes care of everything else, including temperature, quantity, and preservation. It’s literally easier than learning to use a corkscrew!
Simplify Your Staff’s Jobs
Your hotel guests can enjoy self service beverages wherever it is convenient and enjoyable, while your servers focus on getting drinks to restaurant tables and your bartenders craft cocktails. End of shift cleanup is easier. Your whole team will work more cleanly and cooperatively as the whole process is streamlined.
Reduce Your Staffing Needs
You’ll always need servers and bartenders. But with an intelligent beverage dispensing system, you may not need as many. With simplified job duties and streamlined work, this means that your individual employees can be more effective and your overall staffing needs can be reduced. You can also expand your beverage program in multiple areas of your property without the need for additional staff.
With simpler jobs, less training, and a lower staffing need, you’ll be making your life easier by making your staff’s lives easier and your customers’ experience more enjoyable.
ELIMINATE PRODUCT LOSS:
Even the best run hotels experience substantial loss with their beverage programs due to the triple threat of Spoilage, Over-Pouring, and Staff Giveaways.
Eliminate Spoilage With Preservation
One of the biggest challenges for WBTG Programs (Wine by the Glass) is selling wines quickly enough after opening and before they oxidize.
Using a vacuum pump after each time you pour a glass will give you a day or two extra, but that’s about it; and is often forgotten or neglected by staff on a regular basis.
Consequently, many hotels limit the size of their WBTG program and/or limit the selection to less expensive (and lower quality) wines. They know they will have to pour a lot down the drain (or use for cooking) when they don’t sell before oxidation.
With 60 Days of Preservation from the WineStation, you will never pour wines (and profits) down the drain again.
Stop sending your good wine to the kitchen because it didn’t sell before it started to turn.
THE DANGERS OF OXIDIZED WINE
Fully oxidized wines are obvious and an embarrassment and hotels know it’s important to prevent this.
But often overlooked even by the “good places” are partially-oxidized wines. These may not be as obvious to staff and therefore often served, but they are still highly detrimental to a hotel’s success.
Take this example: A customer asks for a glass of one of the more expensive wines offered by the glass on a Monday or Tuesday. Staff obliges and opens a new bottle. Now the bottle sits for several days, slowly oxidizing, and customers don’t order it again until the weekend.
This is a dangerous scenario: It’s not completely oxidized, so the staff doesn’t catch it and serves it. The customer doesn’t say anything because it is still somewhat drinkable.
But it’s just bad enough that A) the customer doesn’t order a second glass when they normally would have and B) the customer has a poor experience and doesn’t return.
Eliminate Over-Pouring With Pre-Measured Pouring
Even though small over-pours (½ oz. – 1oz.) often don’t seem like much, they add up over time and makes a BIG difference to your bottom line.
With three customizable pouring options, Napa Technology makes it impossible for staff to over-pour wine, beer, or spirits.
No more “heavy-handed” staff over-pouring. Pour the exact amount your guests pay for.
IT’S HARD TO EYEBALL EVEN A 1-OZ DIFFERENCE IN A GLASS OF WINE, BEER, OR SPIRITS.
BUT IT COULD BE COSTING YOU UP TO 25% OF YOUR SALES.
Eliminate Staff Giveaways With Business Intelligence
With the Napa Technology system, you also receive the Napa Cloud business intelligence platform where all is managed via one cloud-based software portal and database. It includes:
» Extensive customer record capture
» Customer preference tracking
» Marketing campaign tools
» Improved operating control
Keep staff accountable and always understand your beverage program with actionable business intelligence.
As part of this, you will have daily, real-time reports on staff usage tied to sales, which allows you to immediately understand the existence and scope of staff giveaways.
Track, understand, and eliminate wastage by accounting for every ounce of beverage poured through these systems.
Employ integrated POS
Whether a small budget-friendly hotel, or a luxury resort, Napa Technology solutions have the POS features you need to run your beverage program efficiently.
All business management functions in one place with an easy to navigate dashboard, accessible analytics anywhere you need. Anytime.
All the features are included. One app and one affordable flat rate. Create custom menus, navigate easily with the responsive touch-screen, set in-store pricing and process quickly. Simply transform any tablet into a countertop register or use as a Mobile Point of Sale.
Leverage secure hotel room key access
Whether you use Napa Technology AccuServe Smarcards or your own hotel room keys, operating control, security and personalization are simple. Smartcards enable direct customer access to beverages and provide your wait staff the opportunity to offer accurate, secure service. Your guests can experience the joy of self-selecting a new or favourite wine or cocktail in your executive lounge or lobby bar simply by tapping their room key and receiving charges on their bill. Napa Technology is fully integrated with Saflok, Omnivore and Onity among others.
Trusted By Hundreds Of Hotels Including
